SMS Privacy Policy
Effective Date: July 3, 2026
Last Updated: July 3, 2026
Skin Works (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you participate in our SMS (text messaging) program.
Information We Collect
When you opt in to receive text messages from us, we may collect:
Your name
Mobile phone number
Appointment information
Message history
Communication preferences
We may also collect technical information such as message delivery status and carrier information.
How We Use Your Information
We use your information to schedule and confirm appointments, send reminders, provide treatment updates, answer questions, send customer service communications, billing notifications when applicable, improve our services, and comply with legal requirements.
Types of Messages
You may receive appointment reminders, confirmations, scheduling updates, treatment follow-ups, promotional offers (if you have opted in), customer service messages, and billing notifications. Message frequency varies.
Message & Data Rates
Message and data rates may apply depending on your wireless carrier and mobile plan.
Opt-In
You may opt in through our website, by phone, in person, during consultation, or by providing verbal or written consent. Consent is not a condition of purchasing services.
Opt-Out
Reply STOP at any time to unsubscribe. Reply HELP for assistance or contact our office.
Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with service providers necessary to deliver SMS services or as required by law. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
Data Retention
We retain SMS information only as long as necessary to provide services and comply with legal obligations.
Children’s Privacy
Our SMS program is not intended for children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated Effective Date.
Contact Us
Skin Works
2999 E Big Beaver Rd Unit C Troy, MI 48083
Phone: (248) 878-0127
Email: info@skinworksmedspa.com
Website: https://www.skinworksmedspa.com/